Privacy Policy
NETEO takes your privacy seriously and believes that you should know how we utilize the information we collect. Unless otherwise defined in this Privacy Policy, terms used herein have the same meaning as in our Terms of Use/Acceptable Use Policy, accessible at https://www.neteo.co/ToSAuP.
Note, NETEO reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page. You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The continued use of the Site and Service following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.
Information Collection
NETEO collects information that you voluntarily provide to become a User of the Service, and when you use certain aspects of our Site (e.g., entering an email address, phone number, etc. in your account. In addition, we collect information when you browse or use our Site without registering an account, including, but not limited to, “Log Data” and “Cookies”.
What Information We Collect
Personal Information
By registering an account or anytime you are in contact with NETEO, we may ask you to affirmatively provide us with personal information (“Personal Information”). For purposes of this Privacy Policy, Personal Information may include, but is not limited to, your name, address, telephone number, birth date,
Non-identifying Information
We may also collect other information that you provide as part of registration that cannot reasonably be used to identify or contact you (e.g, without limitation, age and individual preference), non-identifying information (“Non-identifying Information”). Certain Non-identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. But the same pieces of information are considered Non-identifying Information when they are taken alone or combined only with other Non-identifying Information.
We use Non-identifying Information to better understand User behavior and improve our Site and services. We also use Non-identifying Information to monitor and analyze use of the Site, services, and for the Site’s technical administration, to increase our Site functionality and user-friendliness, and to better tailor our Site to our Users’ needs. Additionally, we may aggregate, analyze, and evaluate Non-identifying Information for any purpose.
Log Data
Users browsing the Site without registering an account or affirmatively providing Personal Information to NETEO do so anonymously; however, like most websites, we collect some Non-identifying Information automatically when you visit our Site and store it in log files (“Log Data”). Log Data may include information such as Internet Protocol Address (IP address), browser type, operating system, language, Internet Service Provider (ISP), referring and exit pages, pages of your Site that you visit, time spent on those pages, [information you search for on our Website], access times and dates, and other statistics.
We use Non-identifying Information to better understand User behavior and improve our Site and services. We also use Non-identifying Information to monitor and analyze use of the Site, services, and for the Site’s technical administration, to increase our Site functionality and user-friendliness, and to better tailor our Site to our Users’ needs. Additionally, we may aggregate, analyze, and evaluate Non-identifying Information for any purpose.
Cookies
In case you aren’t aware of what a “cookie” is, a cookie is a piece of software that a web server can store on Users’ device (e.g., computer, tablet, or phone) and use to identify Users should they visit the Site again. One type of cookie, known as a “persistent” cookie, is set once you have logged in to your Site account. The next time you visit our Site, the persistent cookie will allow us to recognize you as an existing User so you will not need to log in before using the Site. In order to access or change any of your private information, you must log in with your password even if your computer contains your persistent cookie. Additionally, if you log out of the Website you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the Site. Session cookies expire after a short time or when you close your web browser. You can choose to disable cookies on your browser or allow your browser to notify you when a cookie is being sent, however this may prevent you from utilizing certain features of the Site.
Web Beacons and Ad Networks
We may allow other companies, called ad networks, to serve advertisements to Users via our website. Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. NETEO may “target” some ads to Users that fit a certain general profile. To deliver these ads properly, the Site may include a file, called a web beacon, from these ad networks within pages served by the Site or implement other monitoring technologies so the networks may provide anonymous, aggregated auditing, research and reporting for advertisers as well as to target ads to you while you visit other websites. These general targets may also be used by ad networks to display targeted ads on other websites as a substitute for random, irrelevant ads. In addition, the Site may use the technology of ad networks to serve ads only when you visit this Site. Ad networks may use Non-identifying Information, such as your state or zip code, in order to provide advertisements about goods and services that may be of particular interest to you while you visit this Website. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their website.
How We Use The Information
Personal Information
NETEO may use Personal Information, and in some cases we use your Personal Information in conjunction with your Non-identifying Information, collected through the Site for the specific purposes for which the information was collected, to process purchases and sales of products or services offered via the Site, to contact Users regarding products and services offered by NETEO and other related companies and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users’ experience with NETEO and such affiliates, independent contractors and business partners. Below are a few examples, of how we may use Personal Information:
Account registration
We create your User account for your use of the Service based on the Personal Information you provide.
Communications
NETEO will communicate with you through email and notices posted on this Site. These may include a series of welcome emails which help inform new Users about various features of the Site, emails and confirmations regarding actions taken by you on the Site or Orders placed by you through the Site, and notices relating to the proper functioning of the Site or your account. NETEO may use your Personal Information to send you promotional information relating to the Content, products and services offered by third parties that we feel may be of interest to you. The Personal Information you provide will allow us to alert you to new developments, new products, features and enhancements; special offers; upgrade opportunities; and surveys, contests and events of interest. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner directly. We may send emails that may contain information regarding third-party products or services; however, this doesn’t mean that we’ve traded your personal information to any party.
Customer Service
We use your Personal Information to respond to your questions and/or inquiries.
Compliance
Information collected from you may also be used to ensure compliance with certain terms and conditions and agreements entered between you and NETEO as well as to prevent unauthorized use or disclosure of Content downloaded or otherwise accessed via the Site.
Non-identifying Information
NETEO may also collect information about how you use the Site, for example, by tracking the number of unique views received by the pages of the Site, or the domains and IP addresses from which Users originate. In addition, we may also use information collected through the Site for research regarding the effectiveness of the Site and the business planning, marketing, advertising and sales efforts of NETEO, its trusted affiliates, independent contractors and business partners.
Disclosure of Information
Site Users
When you register through the Site and submit Personal Information to create your account, other Users will see your name. If you choose to provide additional Personal Information in your profile, Site Users will see such additional Personal Information, including, but not limited to, your photo, location, website, and biography. Providing additional Personal Information is voluntary and we recommend that you guard and refrain from disclosing any information you consider sensitive and confidential.
If a User includes such User’s personally identifiable information as part of the User Content that such User posts to the Site, such information may be made available to any parties using the Site and/or such User Content. NETEO does not edit or otherwise remove such information from User Content before it is posted on the Site. If a User does not wish to have such User’s personally identifiable information made available in this manner, such User must remove any such information from the User Content before posting. User contact information (which may include, without limitation, a User’s username and email address) may be included with any User Content that a User posts via the Site.
Service Providers
We may employ third party companies and individuals to facilitate our Site, to provide services on our behalf, to perform Site-related services (e.g., maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Law Enforcement and Compliance with Laws
We may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise our legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. NETEO may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. We may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with NETEO or the perpetration of any illegal or harmful activity.
Business Transfers
NETEO may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, we may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.
Please note, NETEO is not liable for any damages caused or incurred due to disclosure of Personal Information or Non-identifying Information, or the aggregation of Personal Information with Non-identifying Information, information made available in the foregoing manners.
Our Policy Towards Children’s Information
The Site is not directed at children under 13 years of age, and we do not knowingly collect personally identifiable information from children under 13 years of age online.
Third-Party Links
Please note that the Site may contain links to other websites. These linked sites may not be operated or controlled by NETEO. We are not responsible for the privacy practices of these or any other websites, and you access these websites entirely at your own risk. As a result, we recommend that you review the privacy practices of any other websites that you choose to visit.
Security Of Information
Information about Users that is maintained on our systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and we can’t guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. NETEO is not responsible for the circumvention of any privacy settings or security measures relating to the Site by any Users or third parties.
U.S. Hosted Website
NETEO is based and this website is hosted in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is registering an account on the Site, visiting the Site, purchasing products or services from the Site, or otherwise using the Site, please note that any personally identifiable information that User provides to us will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by NETEO or a service provider acting on our behalf. By providing your personally identifiable information, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.
Updating Personal Information and Opting Out
Updating Personal Information
If your Personal Information changes, please update your profile with the new information. To update your profile,
Opting Out
If you no longer desires to receive non-account specific information from NETEO or would like to unsubscribe from the Site and Service, please send us an email request to privacy@neteo.co. Additionally, you may request access to the Personal Information as collected by NETEO by sending a request to us as set forth above. Please note that in certain circumstances, we may not be able to completely remove a User’s information from its systems. For example, we may retain a User’s personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in our data backup systems or cached or archived pages. All retained personally identifiable information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.
Contacting NETEO
If you have any questions or comments about this Privacy Policy, you may contact us via any of the following methods:
By mail -
NETEO
Attn: Privacy Policy
PO Box 441234
Aurora, CO 80044
By email - privacy@neteo.co
Your California Privacy Rights
California Civil Code Section 1798.83 permits Users that are residents of California to request certain information regarding NETEO’s disclosures of Personally Information to third parties for such third parties’ direct marketing purposes. If User is a California resident and would like to make such a request, please email us at support@neteo.co or write NETEO, Attn: Privacy Policy, PO Box 441234 Aurora, CO 80044